What we’re doing to keep our hospital and clinics safe during COVID-19

Here are just some of our COVID-19 safety and security measures:

1. Extra cleaning and disinfection protocols

We know that the corona virus and other germs can live on surfaces people touch. That’s why we’ve added extra surface cleanings, disinfection and safety protocols at all of our locations, in addition to our regular rigorous cleaning standards. This includes doors, lobbies, restrooms, waiting rooms, appointment rooms, furniture, vents, equipment and many more public and private spaces at every facility.

All our team members are doing their part to keep our clinics, specialty centers and hospital sanitized. Our care sites are well stocked with disinfectants and other cleaning supplies. We’re going above and beyond to make sure every surface, seat, high-touch and high-traffic area is hygienic and ready for you when you come to visit us.

2. Making social distancing easier in our hospital and clinics

To keep you safe, we’ve modified our waiting rooms and lobbies so patients can stay at least six feet (about two arm lengths) apart. This helps keep everyone safer and healthier. When you check in for your appointment – or if there’s a short wait – new layouts and helpful signage make it easy to know where to go and when. In addition, we’ve begun electronic check-in at some locations to reduce the amount of time spent in public areas.

We’re also limiting visitors in our locations to reduce the number of people in our waiting rooms and lobbies. By having less people in our facilities, there’s less chance for viruses and other germs to circulate. That makes it easier for us to care for those who need it.

3. Wellness screenings at every clinic entrance

Keeping people with COVID-19 quarantined helps minimize the spread of the illness. To help ensure that no one showing signs of COVID-19 arrives unexpectedly, we’ve set up wellness screenings at the entrances of all our care locations.

Both patients and staff members are screened for COVID-19 symptoms when they arrive. If we notice any symptoms, we isolate the person and help them get the right care with standardized precautions and procedures.

4. Mandatory masks or face coverings

The CDC and our infectious disease experts recommend wearing masks or cloth face coverings to help limit the spread of the corona virus. All our team members wear masks across all our care facilities.

For your added safety and protection, we also ask that our patients and visitors wear masks or face coverings. If a patient or visitor arrives without a mask or face covering, we’ll provide a disposable one to wear during their visit.

So what can I do to keep myself and others safe?

While we’re taking every precaution to help keep our patients and team members safe, we can’t do it without your assistance. Here are a few, simple things you can do to stop the spread:

Wear a face covering in public (and when you visit the doctor)

If you need to go somewhere crowded, like a store, wear a face covering. Also wear a face covering if you visit one of our clinics, specialty centers or hospitals. If you don’t have a mask or face covering, we’ll provide you with one when you see us.

Maintain your social distancing

Staying at least six feet away can help keep you and other people safe and healthy. When you come in for an appointment, we’ll observe social distancing guidelines .

Wash your hands often

Think of everything you touch during the day. You probably touch door handles, pens, railings and many other things you might not even notice. Wash your hands thoroughly for at least 20 seconds before and after you visit the clinic, as well as frequently throughout the day. Hand sanitizer stations are also available for our patients throughout our lobbies and care facilities.

Try not to touch your face

We believe one of the most common ways the coronavirus gets into the body is through hand-to-face contact. When at the clinic or out in public, try to avoid touching your face as much as you can to limit the virus’s spread. We know it’s not easy, but combined with frequent handwashing, it’s one of the most powerful things you can do to help stop the coronavirus in its tracks.

Safety first doesn’t mean care second

Your health is essential. If something’s bothering you – or you have a chronic condition that you manage regularly – it’s important to get the right diagnosis or treatment so you can feel your best. Putting off health care may complicate your condition or make your recovery more difficult.

When it’s time to schedule (or reschedule) an appointment, call us.

It’s definitely an unusual time. But medical and dental clinics, specialty centers, and hospitals are still safe places to visit, and we’re as dedicated to your personal health as we are to preventing COVID-19 from spreading further. Don’t delay time-sensitive care because of COVID-19 concerns – we’re here to help you with all your health care needs and find the right treatment options for you.